Frequently Asked Questions
- 01
There are many benefits of working with us. Our clients typically say that our prompt, expert service saves them time and money and allows them to focus on what they do best – working in their business. Many clients also appreciate the ‘value add’ support we provide, including business management and cash flow advice. We get to know our clients’ businesses so we can provide insights that make a difference to their bottom line.
- 02
To get started with our bookkeeping and payroll services, simply contact us to schedule a consultation. During the consultation, we will assess your business needs, discuss service options, and provide a customized proposal for your consideration.
- 03
We have clients located all over Australia. We are just an email away and regularly liaise with our clients outside Warwick via phone and Zoom.
- 04
At On Line Services we take the time to go through the “ins and outs” of bookkeeping with our clients. We will explain your business numbers, show you the insights behind them, provide suggestions, tips of the trade and answer your questions without any accounting jargon. We will also keep track of your company’s financial health and make proactive suggestions that may help you grow your business. Our goal is to grant you peace of mind and added time to get back to running and growing your business.
- 05
We maintain payroll accuracy and compliance by utilizing advanced payroll software, staying updated on payroll legislation and implementing strict quality control measures in our payroll processes.
- 06
Yes, we can provide assistance and templates on all payroll needs including awards.
- 07
No, you can transition at the end of a BAS quarter to allow everything to run smoothly.
- 08
Yes, we have a range of reports that we can provide and customise to your needs.
- 09
As our name suggests, we usually correspond via email and we respond ASAP, but our office phone is always available if you need a fast answer.
- 10
We can help you manage your cashflow by providing timely forward Profit & Loss budgets that link to forward cashflow forecasts. We can also actively liaise with your suppliers if required. Importantly, we keep in constant communication with you so that you are always fully aware of your business’ financial position.
